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The Leading Question is a focused, dedicated consumer research
resource for the digital music industry.
Press Release
‘Digital Dabblers’ Will NOT Save Music Business
DOWNLOAD
• Industry gurus advocate five-point plan for change as new research reveals
the percentage of UK music fans regularly paying for downloads is shrinking
LONDON, 15 May 2008: The Leading Question digital media research
specialists and digital music agency Music Ally, today warned that the music
industry has to change its business models and fast to stand any chance of
reversing the current sales decline. The warning comes as new research from the
Leading Question’s annual Speakerbox study, to be revealed at The Great Escape
music convention on Friday, showed that the percentage of UK music fans
regularly paying for downloads is shrinking, while the percentage of those
regularly file sharing has failed to drop.
“Many UK music fans are telling us they are dissatisfied with the current
legal, paid for digital music experience. They might buy a few tracks from
iTunes when they get a new iPod for Christmas but few go on to become regular
paying downloaders,” said Tim Walker, MD of The Leading Question. “The
statistics are obviously worrying but the research does offer clues as to how
fans who merely dabble can be encouraged to engage fully with licensed digital
music services.”
The specialised face-to-face research into attitudes and behaviour around
digital music among 800 UK respondents also revealed:
• The percentage of music fans regularly buying music downloads has gone down
from 16% in 2006 to 14% by the end of 2007
• More than half of music fans’ digital collections (51%) still come from their
own CDs
• Music fans pay for an average of 3.32 single track music downloads each month
• As many music fans (28%) have paid to download music from a licensed service
at least once as have tried downloading from a filesharing source BUT more will
then continue to fileshare rather than pay for downloads on a regular basis (22%
for file sharers compared with 14% for paying downloaders).
Paul Brindley, MD of Music Ally, added that the music industry needs to look at
other ways of creating value and has to stop relying on traditional schedules
and formats. “Business models need to change radically if the music business
is to stand any chance of halting the current decline in sales. It doesn’t have
to be all doom and gloom.”
The Leading Question and Music Ally have laid out a five-point plan for change
based on the results of the research:
1. Music needs to be bundled with other products and entertainment packages:
Value can be created from many other ways than consumers simply buying the
occasional download. Music needs to move away from per unit sales and become
more of a service than a product. It should be pre-loaded into devices, bundled
with mobile tariffs, offered as part of TV/Entertainment/ISP packages.
2. Labels needs to experiment with new release schedules and formats: The
old model of single and album releases has run its course. Labels needs to be
more innovative if they are not to be freezed out altogether. Look at the likes
of Radiohead, Nine Inch Nails and Prince and experiment with new and varied
formats, new pricing models and release schedules, digital only releases and
promotional partnerships with brands.
3. Free doesn’t mean no money: The music industry should not fear free.
It needs to embrace it. The culture of the net is free or at least feeling free.
But money can still be made from other sources: everything from advertising
supported services, to brands paying for an association with the artists to
newspapers paying for giveaway CDs.
4. Change the charts: The Charts don’t make much sense anymore. Now that
fewer and fewer people are buying music the charts need to reflect the other
ways that people are consuming music.
5. Trust the DJ: Online means anyone can access or own John Peel’s entire
record collection, but the instant and massive availability of music on demand
means you need a trusted guide like John Peel more than ever. The new layers of
value will come from the social connections that come about through music as
much as from the music itself.
- ENDS -
Notes for Editors
The Leading Question is a specialist consumer
research agency which provides clients with unique insights into winning
business models for today and the long term. Speakerbox is The Leading
Question’s flagship annual study of digital music and related media consumption
among UK music fans and consumers. It covers all the key issues relating to
digital music and media consumption including; device ownership, business
models, pricing, web 2.0, brands & services, piracy, mobile networks, radio and
interactivity.
Clients of The Leading Question include major record labels, national and
international broadcasters, mobile networks & handset manufacturers, ISPs and
leading retailers.
Speakerbox is carried out on a syndicate basis on behalf of key clients across
the digital value chain, and will be entering its fourth successful year in
2008. Client recruitment for 2008 will commence shortly. For more information
visit: www.theleadingquestion.com
Technical note: The Leading Question interviewed a sample of 800 respondents,
aged 14-64, across Britain. Interviews were carried out face to face. In
addition, focus groups were also held in regional locations across the UK.
Further research details:
Licensed vs. unlicensed downloading (2007)

Source: The Leading Question, 2008
Sources for digital tracks

Source: The Leading Question, 2008
Contacts
Tim Walker
T:+44 (0)7769 894944
E: tim@theleadingquestion.com
Paul Brindley
T: +44 (0)7956 579642
E: paul.brindley@musically.com
www.theleadingquestion.com
www.musically.com
1-5 Exchange Court
Covent Garden
London, WC2R 0PQ
UK
---ENDS--
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